This week, Barry Biffle, the CEO of Frontier Airlines in the US, gave a speech at a private event in which he said “we got lazy in COVID” and called post-COVID working from home “silliness”. Biffle is certainly not the only CEO to speak out against employees working from home, but his characterizing workers as “lazy” drew a considerable amount of criticism.

It’s an interesting time in a lot of workplaces. Full-time working from home was an emergency response to an emergency situation (although we should remember that between 60% and 70% of jobs cannot be done remotely), and as such, the pandemic experience of fully remote work shouldn’t be considered an example of how remote work can be optimally structured and operated. However, even in that emergency situation, some at-home workers discovered that they liked features of remote work such as (more…)