work

Change

As of May 31, I’ll be retiring from my position as Professor in the School of Business at the University of the Fraser Valley. I’m moving to a part-time position at the BC Council on Admissions & Transfer, which administers BC’s post-secondary transfer system.

But this blog will continue. This is a very interesting time for work and for organizations, with the changes that the COVID-19 pandemic has brought about. A lot of fundamental assumptions about how and why we work are being questioned, and there is lots to think and write about.

I’ve been posting irregularly of late, but I hope to post more regularly once things have settled down. Thanks to All About Work‘s readers, followers, and commenters for your continued support.

Cleaning out my office (credit: own photo)

Into the Gap

Happy 2021!

The Globe and Mail newspaper is currently running a series of articles titled Power Gap: a data-based investigation into gender inequality in Canadian workplaces. I’m really pleased to see attention and resources being directed towards understanding this issue. To date, the articles are doing a very good job of unpicking why there are more men than women in positions of power in Canadian workplaces, and why men are generally better-paid. But the series also shows how difficult it is to address these imbalances in a substantive way, because of data limitations. It’s hard to solve a problem without fully understanding what’s causing the problem.

The complete explanation of the Power Gap project methodology is paywalled, but to summarize it, the analysis relies on data from “sunshine lists” – lists of public sector employees with an annual salary above a certain level, which most Canadian provincial governments release every year. Because these lists are not consistently formatted across provinces – for example, not all provinces release employees’ full names – the data on the lists had to be combined and then adjusted so the data were comparable.

Also, since the purpose of the Power Gap project was to investigate gender inequality, the employees’ gender had to be added to the data set. Gender data were collected through several different methods, including (more…)

Pandemics, Productivity, and Gender

After ten months of pandemic-related lockdowns, rescheduling, and cancellations, it’s almost becoming clichéd to say that “work as we know it may have changed forever”. But it’s true. The key word, though, is “may”. We don’t know if the way many of us are working now is going to be the way we’ll always work. We don’t know if employers and organizations are permanently changing the way that they’re going to organize or run their operations.

But one thing we do know is that the pandemic has had an unequal effect on workers’ productivity. Both women and men are working at home more, but (more…)

What Does “Systemic Racism” Mean?

“Systemic racism” is a term that’s been heard a lot in recent weeks, as communities, regions, and societies confront long-standing ugly realities around race and inequality. But what’s lacking in many of the reports about these upheavals is an explanation of what “systemic racism” means.

My expertise on this issue is primarily around how systemic racism functions in the workplace, not how it operaties in policing or in other contexts. However, since the commissioner of Canada’s Royal Canadian Mounted Police (RCMP) has finally admitted that there is systemic racism within the RCMP itself, it’s worth remembering that what happens inside an organization or workplace can affect how the organization’s members interact with others. So understanding systemic racism within workplaces can also help to understand systemic racism elsewhere.

It’s also important to remember that organizations don’t make decisions or choices; people do. An organization doesn’t decide by itself to be racist or sexist or ableist. It’s decisions by people within the organization that cause those situations.

So when we talk about changing organizations to become less discriminatory and more inclusive – yes, we have to look at the policies and rules that guide how the organization operates, but we also have to look at the people within the organization, and the patterns of their decisions, and their attitudes. If people don’t change the way they act or think, then the organization won’t change.

To understand what “systemic racism” means, let’s start (more…)

Don’t call me a hero — kmacchiaverna

I’m not a writer, I blog mostly for myself, so no editorializing here please. Don’t call me a hero. I’m not one. Heroes are those crazy folks who rush into burning buildings, not concerned for their own safety. Trust me, I’m concerned. I’m SCARED for my safety. I’m not a hero. I’m just a nurse. […]

via Don’t call me a hero — kmacchiaverna

Working from Home? Be Kind to Yourself

Dame Athene Donald, a physicist at the University of Cambridge, has some very wise words for those of us suddenly adjusting to working full-time at home. “Do what you can, and remember that there are no wrong feelings. [And] be kind to yourself.”

Occam’s Typewriter: Working from Home

 

A Crisis at Work

There’s more than enough chaos going on in the world right now. But amidst the coronavirus crisis, a couple of trends in the world of work are becoming more important.

We have been told for years that (more…)

Uber, Lyft, and Independent Contractors

Ridesharing officially came to British Columbia in January, when the provincial Passenger Transportation Board approved operating licenses for Lyft and Uber.  Vancouver is one of the last major cities in North America to get ridesharing, partly because of opposition from the local taxi industry and partly because of the lengthy process to amend the complex provincial legislation regulating rides for hire.

At the moment, ridesharing is limited to the Lower Mainland area (which includes Vancouver), and ridesharing drivers are more strictly regulated than they are in other regions. Uber and Lyft drivers in BC are required to have the same type of driver’s license as a taxi driver, and also have to pay a per-vehicle licensing fee in every municipality they do business in. Those costs will make it difficult for Uber and Lyft to get the types of drivers they do in other cities, who (in Uber’s words) are part-timers “fitting their driving around what matters most” and usually aren’t commercially-licensed drivers.

Several challenges to Uber and Lyft’s operations are already under way. BC taxi companies have filed a lawsuit against Uber and Lyft being granted permission to operate, arguing that the ridesharing firms have an unfair advantage because their licensing requirements are different from taxis. The mayor of Surrey has refused to allow Uber and Lyft to operate in that city. And riders with disabilities are upset that they may not be able to use Uber or Lyft because neither company requires its drivers to have accessible vehicles.

However, one of the most interesting challenges to Uber and Lyft’s arrival actually happened before either company was given permission to start operating. That challenge came from the United Food and Commercial Workers (UFCW) union, which has already (more…)

…And More Change

In my most recent post, I summarized the recent “professional climate” report by the American Economics Association (AEA). This report surveyed the association’s members about sexism, racism, and other actions that were reflecting badly on economics on a profession and on the AEA itself.

There were many fascinating outcomes in the report, as detailed in the earlier post. But there’s one more set of results that I also want to mention. The report’s authors were curious as to how the “professional climate” they uncovered compared to the “climate” in other academic associations. So they identified similar surveys that had recently been conducted by similar organizations, and compared the results of those surveys to theirs.

The comparisons are presented in the report with the warning that the survey questions were not identical in every survey, that some of the guidelines for the surveys were different (e.g. the length of thetime period that the respondents were asked to report on), and that the characteristics of the respondents (such as gender and age distribution) were not consistent across the surveys.

However, even at a broad general level, the comparisons are very interesting. Here’s a quick summary, (more…)

Invisible Systems, Invisible Women

Reading one book right after another book can make you think differently about both books.

Caroline Criado Perez’ Invisible Women: Data Bias in a World Designed for Men and Chris Clearfield and András Tilcsik’s Meltdown: Why Our Systems Fail and What We Can Do about It are both very insightful. Invisible Women describes, through numerous and very depressing examples, how a world that pretends to be “gender neutral” is still a male world, because gender does matter.

When gender isn’t considered in system development or product design, or isn’t separated out in data collection, outputs that are supposed to serve everyone often don’t work for women. For example, first-responder safety gear designed for “average” (read=male) bodies can actually be dangerous for women to wear, because the components don’t fit correctly and thus aren’t as protective as they need to be.

Another of Criado Perez’ examples (more…)