workplace

It’s Everywhere…Again

The last couple of weeks have been full of news about workplace abusers and harassers being called out. It seems that every time I look at Twitter there’s a link to yet another story about an accusation of inappropriate behaviour. It’s good that this behaviour is being brought into the open. But two decades ago there was also a huge uproar about harassment when Supreme Court nominee Clarence Thomas was accused of harassing the staff in his office.

So it puzzles me why we apparently need to have this same conversation all over again – especially when most organizations now have statements or policies about zero tolerance for workplace harassment or abuse.

These discussions of high-profile incidents of obvious harassment also have another effect. They distract attention from other forms of harassment. Harassment isn’t just the big incidents; it’s also the little things that happen over and over again.

Earlier this year, a study pointed out some very good examples of smaller, ongoing harassment. Alice Wu, the author of the study, was (more…)

Same Question, Different Answers: How It Happens

How can two studies researching the same question come up with two different answers? That was the dilemma that several media outlets recently had to confront, with the release of the results of two studies looking at the impact of the city of Seattle’s minimum wage ordinance, which raised the minimum wage rate for workers in that city. Even though the studies were looking at the same issue, they came up with results that contradicted each other.

The results of the first study indicated that the wage increase didn’t reduce overall job numbers or hours of work. Media: “Yay! Minimum wage increases are a good thing.” But then the results of the second study indicated that the wage increase caused declines in both numbers of jobs and amounts of work. Media: “Um…okay, maybe minimum wage increases aren’t that great.”

The fact that these studies had different results doesn’t mean that one study is right and the other is wrong, or that both studies are wrong and nobody really knows what happened. The studies are admittedly not easy reading – both use complex forms of economic analysis that, frankly, I wouldn’t try to explain because I would probably get them wrong. But we can still look at how the studies were designed and carried out to see if there are reasons why their results might differ.

Here’s a table that (more…)

Ask Not What Amazon Can Do For You

The mighty Amazon has announced that it is looking for a city in which to locate a second North American headquarters (“HQ2” in Amazon-speak), to supplement its operations in its home base of Seattle.  It’s also released a set of specifications describing what it’s looking for in a new location. The reaction to this announcement has resembled the 1960s TV game show The Dating Game, in which a single man or woman would ask questions to three blushing men or women on the other side of a wall. Based on the answers, the questioner would choose which of the three they wanted to go on a date with, and then the lucky couple would finally get to see each other and go on a fabulous night out.

So Amazon has asked its questions, and 238 cities and regions throughout North America have answered, with (more…)

It’s Everywhere

Autobiographies by professional wrestlers tend to be read mostly by wrestling fans. As a wrestling fan, I get that people who aren’t interested in wrestling probably aren’t particularly interested in reading about it either. But a recent book by a former professional wrestler has a lot of profound insights that I was reminded of when the Harvey Weinstein scandal erupted. In his role as a producer and studio head, Weinstein allegedly assaulted or harassed numerous women – but there are other, more insidious ways that the entertainment industry demeans women, both as participants and as consumers. AJ Mendez Brooks, who wrestled as AJ Lee in WWE, brings some of those anti-women forces into the light in describing her own experiences in the wrestling industry.

Far too many female wrestlers are hired because (more…)

Not Normal

The Emmy Awards ceremony is usually an evening of fun and frocks, during which some awards are also handed out. But this year’s ceremony in mid-September came under fire for starting things off with a comedy skit featuring former White House press secretary Sean Spicer. Some commentators argued that, in his former job, Spicer regularly defended his boss’ racist and xenophobic decisions, so they wanted to hear him apologize before they were willing to listen to him tell jokes. Others argued that it was just a comedy skit, and Spicer deserved a second chance – particularly since he was fired from the White House, rather than quitting – and that like any other disgraced public figure he should have the opportunity to rebuild his reputation.

My feelings lie toward more toward the “not ready for jokes yet” perspective. I’m a big fan of Stephen Colbert – and his principled and honest attitude toward his work – and I’m also a viewer of his show who really appreciates him calling out the ridiculousness of the actions of the Trump administration. So I was quite disappointed to learn that Colbert was apparently responsible for arranging Spicer’s Emmy appearance. There are likely larger issues of forgiveness and redemption going on in this situation that would take a very long time to pick apart here. But I’ll just say that, given Colbert’s insightful commentaries on the serious implications of Trump’s conduct, I would have thought that Colbert would have anticipated the potential for negative blowback from Spicer’s participation in the show.

What particularly troubles me about the decision to feature Spicer on the Emmys is how it demonstrates “normalization”. This is the phenomenon in which (more…)

The Golden Passport

It costs $144,000 US to get a Master of Business Administration degree at the Harvard Business School (HBS). Anyone paying that amount of money isn’t just buying an education – they’re also buying into a reputation, and gaining entry into a self-perpetuating elite circle of control. That’s why business journalist Duff McDonald’s new book, The Golden Passport: Harvard Business School, The Limits of Capitalism, and the Moral Failure of the MBA Elite, is a much-needed critique. It takes an uncompromising look at how HBS operates, and how (more…)

Just Don’t Call Me Late for Dinner

During the recent British Columbia provincial election, a small fuss arose around how the leaders of the three major political parties addressed each other during the few times they met in debates. Liberal leader Christy Clark addressed New Democratic Party leader John Horgan as “Mr. Horgan” and Green Party leader Andrew Weaver as “Dr. Weaver”. Some people interpreted the “Doctor” as Clark being unnecessarily deferential to Weaver so as to implicitly insult non-Doctor Horgan.

Weaver does, indeed, have a Ph.D. – from the University of British Columbia, in applied mathematics. He was also part of the Intergovernmental Panel on Climate Change that was a co-winner of the 2007 Nobel Peace Prize, although I suppose “Dr. Weaver, Nobel Peace Prize co-winner” would have been a bit unwieldy as a form of address.

But what to call Weaver genuinely seemed to puzzle many people – to the point where (more…)

Being Innovative About Innovation

Canada’s federal government released its 2017 budget last week – and the word of the day was “innovation”. By one estimate, “innovation” is mentioned more than 200 times in the 278-page budget document. And there’s lots of money available for innovation too: more than $8.2 billion directed toward various programs around skill and product development.

But despite the numerous mentions of “innovation” in the budget document, it’s difficult to find a clear explanation of how the federal government defines that term.  The government is right that workplaces are changing, and that workers and employers need to adapt to changes that affect their industries. But from looking at what the government is actually funding, it appears that the government is defining “innovation” mostly in relation to developing new technology, particularly around inventions that can be patented or commercialized. And much of the funding around “innovation” is devoted to creating conditions in which technology-based development can happen: for example, supporting “superclusters” of researchers and entrepreneurs to encourage business development in technology-related industries, or funding programs that teach kids how to code.

But let’s step back and look at this for a minute. (more…)

Misfits in the Workplace

If you are involved in hiring, or if you do research about hiring, one of the terms that you consistently encounter is “person-organization fit”. That term describes the idea that in a successful hiring, the values of the employee match the values of the organization. However, in turbulent labour markets, job seekers may be less concerned with finding a “fit” and more concerned with just finding a job. On the other side of the equation, employers may be less worried about “fit” and more worried about finding someone who’s capable of adequately performing the job. Those priorities can result in more and more workplace  “misfits”  – employees who don’t feel like they belong in the organization, or who don’t want to be there, but who don’t feel they have the option to leave.

A research article published late last year takes a very interesting perspective on the “misfit” experience.  It seems reasonable to assume that because misfits are unhappy at work, their job performance would be poor, and they would tend to be disengaged from the organization. However, this study proposes that, (more…)

Why Government Is Not A Business

There’s more than enough information on the Internet right now about the havoc being inflicted on the United States by President Donald Trump and his associates. However, there are two perspectives on this craziness that I want to bring to your attention.

Some commenters have said they are not surprised at Trump’s behaviour in his new job because he’s “acting like a businessman”. In other words, he’s doing what the new CEO of any new business would do: setting up new procedures, changing things that need changing, and bringing in staff that he feels comfortable working with. Leaving aside the fact that Trump is a much less successful businessman than he pretends to be, this situation is a (more…)