business

“Life Is Short and So Am I”

Although this blog is about work and organizations, regular readers might have noticed by now that I enjoy watching professional wrestling, and I enjoy reading books about it. Professional wrestling includes some very big organizations; World Wrestling Entertainment (WWE), the dominant professional wrestling company, had revenues of nearly $500 million US in the first half of 2019. So understanding the experiences of workers in professional wrestling is as worthwhile as understanding the experiences of workers in any kind of organization.

People who aren’t familiar with professional wrestling often look at the characters that wrestlers play and criticize what they see as stereotypes that promote racism, sexism, and ableism. I agree with a lot of those criticisms, and former WWE performers have also told  disturbing stories of the company’s attitudes toward female and minority performers. So I was really interested in reading Life Is Short And So Am I by Dylan Postl, who wrestled in WWE from 2006 to 2016. Postl has a distinctive perspective on stereotypes in professional wrestling because he’s a midget (Postl says he’s fine with that term).

Professional wrestling has a long history of midget wrestlers, going back to (more…)

Business Schools Need More Women Professors

I wrote an article for the Gender Avenger website about the uneven numbers of male and female professors in business schools, and some ways to change that. You can read the article here.

Fifteen Paths

When I saw the description of David Weitzner’s book Fifteen Paths – “the work of a disillusioned business professor who gave up on old arguments and set out to learn about the power of imagination” – I knew this was a book I wanted to read. As the readers of this blog know, I am a business professor, and while I don’t think I would call myself “disillusioned”, I definitely have a lot of problems with the standard curriculum in business degree programs and with the negative effects of traditional business structures. ECW Press was kind enough to provide me with a review copy of the book, and I also had the opportunity to speak with David about how Fifteen Paths happened.

Fifteen Paths is an unusual business book. Unlike most business books, it doesn’t have (more…)

Un-Cooperative

The co-operative business model is intended to be an alternative to the traditional capitalist business model, in which the business’ owners or their representatives (managers) run the business and receive the profits from the business’ operations. In a co-operative, the customers of the business are also the owners of the business. Customers usually have to purchase a membership in the co-operative to use its products or services. The members elect a board of directors which is responsible for overseeing the business’ operations, and profits from the business are returned to the members in the form of dividends or reduced prices.

Many co-operatives were formed in areas or industries that traditional businesses refused to serve – either because they did not think there was enough of a market, or because they did not think they would make enough profit. So the co-operative business model is not only an alternative to capitalist business; it’s also a direct challenge to that model. As such, you would think that co-operatives would also challenge the traditional top-down relationship between managers and workers, and treat their employees fairly and respectfully. But workplace disputes at three different co-ops are showing that unfortunately this doesn’t always happen.

In Saskatchewan, unionized workers at the Saskatoon Co-op, (more…)

Unionizing Comics

I probably stopped reading comic books in the middle of my teens (although I love comic strips in newspapers), so my knowledge of the comics industry is pretty outdated. However, I’m always interested in unionizing campaigns for any type of worker, so I was intrigued when I came across the Twitter account Let’s Unionize Comics. Sasha Bassett runs that account; she is a Ph.D student at Portland State University and a self-declared “all-around pop culture junkie”. She has also conducted a survey of workers in the comics industry about their working conditions and their workplace concerns. Sasha graciously agreed to be interviewed via email about the comics industry and her vision of how it could become unionized.

Fiona: For readers who may not be familiar with how the comics industry works, can you describe its structure? For example, is it dominated by major companies, or is there a significant number of independent firms? Do comics artists work on their own and then try to sell their work, or are they usually commissioned to do specific projects?

Sasha: The structure of the comics industry is complex and fairly non-standardized. The market is absolutely dominated by (more…)

LabourWatch is Back

The Canadian LabourWatch Association claims that it exists to “advance employee rights” and to provide “balanced” information about unionization in Canadian workplaces. However, this group’s real intention is to undermine Canada’s labour unions and Canadian workers’ legal right to choose to be represented by a union in their workplace.

In recent years, LabourWatch was one of the main supporters of Bill C-377 – a proposed federal law that would have required much more stringent financial reporting from unions than from other federally-regulated organizations. LabourWatch has also lobbied against mandatory union dues, and has been used as a resource by companies with unionized workers on strike in encouraging those workers to decertify their unions.

After the defeat of Bill C-377, and after the Conservative party lost the 2014 Canadian federal election, LabourWatch gradually became much less visible. The last newsletter posted on its website is from February 2017, and despite initiatives such as a review of federal minimum wage rates that would seem to be relevant to a group allegedly promoting “employee rights”, LabourWatch has been all but silent.

Until now.

On June 24 and 25, LabourWatch is (more…)

Al Snow’s “Self Help”

Professional wrestling is a fascinating industry. From my perspective as someone who does research on organizations, professional wrestling doesn’t work the way a successful industry is supposed to work, but it somehow manages to survive. There’s practices within the industry that are questionable – such as World Wrestling Entertainment’s classifying its “Superstars” as independent contractors rather than employees – and there’s things that happen in wrestling that shouldn’t happen in any kind of organization. And even though there’s a fair amount of regular turnover, as some wrestling companies close and others start up, and as wrestlers move from company to company, there always seems to be enough devoted fans for professional wrestling to keep on going.

As a kid, Al Snow was one of those devoted fans – and he went on to spend more than 35 years in the wrestling industry. I’m really happy that he’s written an autobiography, because I loved his work as a performer. However, Snow’s story is particularly intriguing, because (more…)

Human Resource Management and Mistreated Workers

Jobs in “human resource management” – the part of organizations that manages employee-related functions such as hiring, training, and pay  – are becoming more professionalized. Professional designations such as Certified Human Resource Professional, which require human resource (HR) practitioners to demonstrate specific HR-related knowledge and skills, are becoming more common among HR staffers. But at the same time, working conditions for many employees are becoming worse.

This doesn’t make sense, because most human resource management (HRM) professional associations have codes of practice that explicitly state HR professionals should promote ethical and fair treatment for workers. For example, the guidelines of the US Society for Human Resource Management’s code of professional responsibility include “strive to achieve the highest levels of service, performance, and social responsibility” and “advocate for the appropriate use and appreciation of human beings as employees”.

Also, the concept of “socially responsible HR” has emerged as part of discussions of corporate social responsibility (CSR) – the idea being that organizations have responsibilities to society as well as to their stakeholders, and that HR practices within the organization should align with an overall CSR strategy by encouraging fair treatment of employees. So if organizations have publicly committed to making positive contributions to society, but at the same time are allowing their own employees to be disrespected and mistreated, why aren’t HR practitioners doing something about it?

Two research studies – one from 2013, one just published – have explored that very intriguing question. The two studies (more…)

Good Jobs and Bullshit Jobs

Recently, the New York Times Magazine had a special theme issue on “The Future of Work: What Makes a ‘Good Job’ Good?”. As it happened, the issue came out while I was reading the new book Bullshit Jobs: A Theory by anthropologist David Graeber. This was a lovely bit of symmetry, because both the book and the articles in the magazine address similar questions: with more automation in the workplace, why are we not working fewer hours? If we know as much as we do about organizations and work, why are so many workers so unhappy? Shouldn’t work be getting better, instead of getting worse?

These are very big questions with complex answers. I won’t try to cover everything that’s discussed in the book and the magazine articles, and have a wide-ranging but superficial discussion; I recommend that you read the book and the articles for yourself. But I’m going to pull out a couple of themes that I found particularly fascinating.

Both the book and the articles look at the worsening relationships between workers and employers and show that this trend isn’t just anecdotal. Surveys of job satisfaction over time show (more…)

Scabby the Rat: Good Times, Bad Times

Several years ago, I wrote about Scabby the Rat, the giant inflatable rat that is regularly used at union rallies and picket lines to draw attention to greedy employer behaviour. Recently, Scabby has popped up (ha-ha) in the news, in a good way and in a bad way.

At the time of my previous post, Scabby had mostly made appearances in the US. But  this past summer Scabby showed up in my own country, rising above the fence at Ontario Place in Toronto during a lockout of stagehands at the Canadian National Exhibition. And now it seems that Scabby has gone international, as he was part of a recent case in New Zealand involving alleged defamation during contract negotiations.

In 2016, members of First Union were negotiating a collective agreement with the owner of a Pak’n Save supermarket. When negotiations stalled, the union members held a protest outside the supermarket, with Scabby and signs reading “Pak’n Slave”. The employer took the union to New Zealand’s employment court (similar to the provincial and federal Labour Relations Boards in Canada), claiming that Scabby and the signs were defamatory and that they breached the legal requirement to bargain in good faith.

In December 2018, an employment court judge ruled that the duty of good faith “does not require bargaining to be undertaken in a courteous way” and dismissed the employer’s complaints. Scabby’s presence at the protest was deemed (more…)