human resource

Human Resource Management and the CBC

One of the biggest stories in work & organizations in Canada right now is the ongoing workplace scandals at the Canadian Broadcasting Corporation. At first, attention was focused on the firing of former radio host Jian Ghomeshi.  In the first week of 2015, Ghomeshi was charged with three more counts of assault, and  two CBC executives were placed on indefinite “leaves of absence”. But now another controversy has arisen that involves a different CBC employee – senior business correspondent Amanda Lang. According to a report quoting another CBC reporter, Lang intervened in the CBC’s coverage of a news story involving a company that Lang was paid to give speeches to; she also had a personal relationship with an executive at that company.

Before last week, it might have been possible to attribute CBC management’s ineffective strategy of dealing with Ghomeshi – which seemed to be to ignore or downplay signs of trouble for as long as possible – to the challenges of an exceptional situation that even the most experienced executive would have trouble handling. But the news about Lang’s alleged behaviour – which the CBC again seemed to manage by denial and by downplaying dissent – raises the very serious possibility that CBC has a systemic and widespread problem with its workplace culture and its human resource management practices.

A reader of this blog contacted me to point out one part of the CBC story that has largely gone unnoticed. This part involves Todd Spencer, who is CBC’s “executive director, people and culture” and is one of the two executives currently on leave. (more…)

Precarious Work and the Failure of “Human Resource Management”

The Globe and Mail newspaper recently ran a very thoughtful article examining the growth of precarious work in Canada – people holding multiple part-time or temporary jobs with irregular scheduling. Not surprisingly, this form of employment is very attractive for employers, because they can quickly adjust the size of their workforce as needed. But it’s incredibly difficult for the employees, who usually take these jobs out of necessity, not by choice. Many of them have difficulty getting enough paid hours of work to make a living, and they also have to struggle to manage varying work schedules that can change with very little notice.

In the article, economist Jim Stanford is quoted as saying, “If you’re treating people like a disposable input, you’re not going to elicit a lot of loyalty and creativity.” This comment brought to my mind another workplace problem that, in my opinion, is part of the reason for increasingly poor treatment of workers: the failure of “human resource management” to combat the use of exploitative forms of work. When I say “failure”, I don’t mean (more…)