workplace

Why Government Is Not A Business

There’s more than enough information on the Internet right now about the havoc being inflicted on the United States by President Donald Trump and his associates. However, there are two perspectives on this craziness that I want to bring to your attention.

Some commenters have said they are not surprised at Trump’s behaviour in his new job because he’s “acting like a businessman”. In other words, he’s doing what the new CEO of any new business would do: setting up new procedures, changing things that need changing, and bringing in staff that he feels comfortable working with. Leaving aside the fact that Trump is a much less successful businessman than he pretends to be, this situation is a (more…)

Mary Tyler Moore and Workplace Equality

When Mary Tyler Moore passed away this week at the age of 80, the world lost a very talented performer. But the world also lost a woman that made a difference for other women. In the 1970s, through her TV show The Mary Tyler Moore Show – which she co-created and co-produced, as well as starred in –  Moore helped to change attitudes about workplace equality.

Dan McGarry, who teaches human resource management at Seneca College in Ontario, sent me this post, which he also put on his course website. He wanted to tell his students how important Moore’s television show was in depicting the barriers that women faced at work.

Mary Tyler Moore’s name may mean very little or nothing to most of you, except that you heard that she passed away yesterday. However her television show, which used just her name, was a groundbreaker when it was first aired starting in 1970. Her character of Mary Richards was the first ‘career woman’ portrayed as the primary character in a TV show. 30-something, unmarried and unattached, she demonstrated something new in the mass media: a woman who could ‘make it on her own’. (more…)

Race, Class, and Bias in Hiring

At the start of a new year, a lot of people make resolutions for what they want to achieve in the next twelve months – and often those resolutions have something to do with work. The resolution could be to choose a new career, to get more education, or to look for a new job. So now is a particularly appropriate time to look at two recent studies about bias in employers’ hiring processes. The results of these studies demonstrate that job applicants can often be rejected for reasons that have absolutely nothing to do with their ability to do the job. And the studies also suggest that biased hiring has effects that go way beyond individual careers or workplaces.

These two studies used essentially the same methodology, which is (more…)

Shadow Work and Customer Service

In any organization, there are tasks that have to be done if anything is going to be accomplished or produced. So the organization has to decide which jobs in the organization are responsible for completing those tasks. In workplaces, this decision process is referred to as “job design” – putting different tasks together to create jobs.

Ideally, according to job characteristics theory, a job has skill variety, task significance (feeling like the task contributes something meaningful), autonomy, and the opportunity to get performance feedback. All of these make the job enjoyable for the worker who has that job. The organization also has to ensure that the tasks in one job don’t overlap with or duplicate tasks in other jobs, and that all the tasks in the organization are assigned to a job.

However, tasks in a workplace are not always easy to fully define, or to fit inside clear boundaries. Think of something like (more…)

Job Churn and Precarious Work

I wrote an opinion article for the Report on Business section of the Globe and Mail newspaper, responding to recent comments by Canadian politicians that workers should “get used to” job churn and precarious work. You can read the article here.

University Diversity

Diversity in the workforce is a challenging issue for many organizations, but it’s particularly critical for universities. This is partly because many universities are publicly funded, which might imply that they have a larger responsibility to represent the population that financially supports them. And universities that teach about inclusivity and equality should surely be expected to live those values in their own operations.

But another reason is that universities are large and very visible organizations. Unlike workers at companies whose operations are largely unseen, workers at universities interact with large numbers of people – students, communities, governments – every day. So if there is a lack of diversity in the workforce at universities, it will be far more noticeable than it might be in other types of organizations.

Statistics Canada collects data on gender diversity among post-secondary instructors, but it doesn’t collect data on racial, ethnic or international diversity in that occupation. So I was very interested in (more…)

Pumpkins and Pomposity

Margaret Wente, a columnist for the Globe and Mail newspaper, isn’t known for having insightful or original perspectives on issues. Earlier this year, it was discovered that some of her columns were truly unoriginal – that is, they contained unattributed material taken from other sources. But the topics of Wente’s columns also tend to be recycled, and two weeks ago she returned to one of her favourite topics: the silliness of some academic research.

Since I’ve written about Wente’s attacks on academics before, I recognize that I’m also recycling topics by devoting a blog post to her latest anti-academic screed. But Wente’s reasoning and analyses in this column are so appallingly weak that they deserve to be called out.

Wente’s column starts (more…)

The Olympics, Part I: Insights from Marc Kennedy

The 2016 Summer Olympics happened while the blog was on vacation. I have to admit that I had mixed feelings about the event, for many of the same reasons that were so eloquently expressed by fellow blogger Caitlin Constantine. And after the event ended, I read a very thoughtful and critical article which got me thinking about how the Olympics  affect the structure and funding of amateur sports in Canada.

So I’m going to write two posts related to the Olympics. This, the first post, is about a wonderful speech by an Olympic athlete that I heard earlier this year. The second, which I’ll post later on, is about how, while the Olympics are supposed to inspire people to get active, their effects on amateur sport may be making it more difficult for non-elite athletes to do that.

______________________________________

In June, I had the privilege of hearing a talk by world and Olympic champion curler Marc Kennedy.

This wasn’t the first time that I’ve been at a presentation by a high-achieving athlete. My cynical self was expecting a recycling of the usual themes in these speeches: “work hard”, ”have a dream”, ”fight through setbacks”, ”never give up”. But instead, Kennedy’s speech was a very insightful and honest look at the realities of performance at an elite level  – and a lot of what he said has relevance to work and to life, as well as to sports. These are the points from what Kennedy said that really stuck with me. (more…)

Graduate Degrees and Low-Wage Work

Underemployment is a phenomenon in the labour market that doesn’t get a lot of attention. That’s partly because the term “underemployment” can mean a couple of different things. One definition of “underemployment” is part-time workers who would prefer to be working full-time, or who are actively seeking full-time work while working part-time. Those situations aren’t always captured by measures that simply count the numbers of part-time workers, because those data don’t look at workers’ reasons why they are working part-time.

Another definition of “underemployment” is workers that have higher qualifications than the requirements of the job they’re employed in. This is also referred to as “overqualification”. And there’s a new study with some fascinating data about underemployment or overqualification among people with graduate degrees. (more…)

Selective Attention

At the end of April, Margaret Wente, a columnist for the Toronto-based Globe and Mail newspaper, was accused of plagiarism for the second time. Her column temporarily disappeared, and Globe editor David Walmsley stated that “[t]he Opinion team will be working with Peggy to ensure this cannot happen again”.

Wente’s column started showing up again on the Globe’s editorial pages in mid-May. If her June 11 column is an example of her rehabilitated writing, it looks like Wente might have learned not to plagiarize – but she continues to express opinions that don’t fit the facts.

The column in question pooh-poohs the idea of “quotas for women” to encourage more equitable gender representation in leadership positions. Wente states that “in business circles, it is now conventional to declare that companies with more women on their boards are more socially responsible and tally better financial results”. She then proceeds to attack that idea by citing this recent academic article by researcher Alice Eagly, presenting it as proof that a diverse board of directors does not improve a company’s financial performance or the board’s own effectiveness.

I’m not sure where Wente is finding these “business circles” that believe in diverse board membership. (more…)