organizations

Why Government Is Not A Business

There’s more than enough information on the Internet right now about the havoc being inflicted on the United States by President Donald Trump and his associates. However, there are two perspectives on this craziness that I want to bring to your attention.

Some commenters have said they are not surprised at Trump’s behaviour in his new job because he’s “acting like a businessman”. In other words, he’s doing what the new CEO of any new business would do: setting up new procedures, changing things that need changing, and bringing in staff that he feels comfortable working with. Leaving aside the fact that Trump is a much less successful businessman than he pretends to be, this situation is a (more…)

Race, Class, and Bias in Hiring

At the start of a new year, a lot of people make resolutions for what they want to achieve in the next twelve months – and often those resolutions have something to do with work. The resolution could be to choose a new career, to get more education, or to look for a new job. So now is a particularly appropriate time to look at two recent studies about bias in employers’ hiring processes. The results of these studies demonstrate that job applicants can often be rejected for reasons that have absolutely nothing to do with their ability to do the job. And the studies also suggest that biased hiring has effects that go way beyond individual careers or workplaces.

These two studies used essentially the same methodology, which is (more…)

Shadow Work and Customer Service

In any organization, there are tasks that have to be done if anything is going to be accomplished or produced. So the organization has to decide which jobs in the organization are responsible for completing those tasks. In workplaces, this decision process is referred to as “job design” – putting different tasks together to create jobs.

Ideally, according to job characteristics theory, a job has skill variety, task significance (feeling like the task contributes something meaningful), autonomy, and the opportunity to get performance feedback. All of these make the job enjoyable for the worker who has that job. The organization also has to ensure that the tasks in one job don’t overlap with or duplicate tasks in other jobs, and that all the tasks in the organization are assigned to a job.

However, tasks in a workplace are not always easy to fully define, or to fit inside clear boundaries. Think of something like (more…)

Job Churn and Precarious Work

I wrote an opinion article for the Report on Business section of the Globe and Mail newspaper, responding to recent comments by Canadian politicians that workers should “get used to” job churn and precarious work. You can read the article here.

University Diversity

Diversity in the workforce is a challenging issue for many organizations, but it’s particularly critical for universities. This is partly because many universities are publicly funded, which might imply that they have a larger responsibility to represent the population that financially supports them. And universities that teach about inclusivity and equality should surely be expected to live those values in their own operations.

But another reason is that universities are large and very visible organizations. Unlike workers at companies whose operations are largely unseen, workers at universities interact with large numbers of people – students, communities, governments – every day. So if there is a lack of diversity in the workforce at universities, it will be far more noticeable than it might be in other types of organizations.

Statistics Canada collects data on gender diversity among post-secondary instructors, but it doesn’t collect data on racial, ethnic or international diversity in that occupation. So I was very interested in (more…)

How I Promise You One of the Most Meaningful Days of Your Life — Both Sides of the Table – Medium

An incredibly inspirational post from venture capitalist Mark Suster, about a program giving entrepreneurial opportunities to prisoners.

I know the title “I promise you one of the most meaningful days of your life” sounds grandiose but I mean it and I hope you’ll read through to the end and choose to take one small, totally free action, that will change your life and likely those of others.On September 10th of this year I…

via How I Promise You One of the Most Meaningful Days of Your Life — Both Sides of the Table – Medium

Pumpkins and Pomposity

Margaret Wente, a columnist for the Globe and Mail newspaper, isn’t known for having insightful or original perspectives on issues. Earlier this year, it was discovered that some of her columns were truly unoriginal – that is, they contained unattributed material taken from other sources. But the topics of Wente’s columns also tend to be recycled, and two weeks ago she returned to one of her favourite topics: the silliness of some academic research.

Since I’ve written about Wente’s attacks on academics before, I recognize that I’m also recycling topics by devoting a blog post to her latest anti-academic screed. But Wente’s reasoning and analyses in this column are so appallingly weak that they deserve to be called out.

Wente’s column starts (more…)

The Olympics, Part II: Inspiring Or Discouraging?

There was a lot of complaining – justifiable complaining – about the media coverage of the recent Rio Olympics. The coverage was sexist; a television commentator attributed the success of swimming gold medalist Katinka Hosszu to her husband’s coaching, and a Tweet referred to bronze medalist trapshooter Corey Cogdell not by name but as the “wife of a [Chicago] Bears lineman”. The coverage was ageist; 56-year-old coxswain Lesley Thompson-Willey, competing in her eighth Olympics, was characterized as “old enough to be the competitors’ mother” in a story headlined “Too old for the Olympics”? And then there was the NBC network’s chief marketing officer for Olympic coverage, who got roundly criticized for claiming that women, the primary viewers of the Olympics on TV, were “not particularly sports fans” and “less interested in the result and more interested in the journey”.

But it wasn’t just the media coverage of the Olympics that had problems. The Olympic Games themselves have very big problems, to the point where (more…)

Letting the Sunshine In

How much light should a “sunshine list” shine?

Public sector compensation disclosure lists – “sunshine lists” – are lists of individuals in public sector jobs that are paid more than a certain amount. These annual lists usually include the person’s name, the public sector organization they work for, their job title, and their annual earnings for that fiscal year.  In Canada, five provinces have some version of a legislated “sunshine list”: Alberta, Nova Scotia, Ontario, Saskatchewan, and New Brunswick. (Other provinces publish salary information in their public accounts, but don’t produce a single comprehensive list.)

The reasons for publishing these lists usually involve “accountability” and “transparency” – but recently there has been pushback from some of the workers included on the lists. (more…)

“Passion”

On networking sites like LinkedIn, and in biographies for keynote speakers – and in way too many other work-related contexts – it’s now almost obligatory for people to state their “passion”. However, these “passions” are, in many cases, so generic as to be meaningless – seriously, who doesn’t want to do something like make other people happy? And many statements of “passion” are often so jargon-laden that it’s difficult to tell exactly what the person gets excited about.

I was going to write a post about the awful superficiality of this expectation to be “passionate”. But then I came across a post on the same topic by Mark Manson. He says everything I was going to say – and he expresses it with genuine passion. Enjoy!