Vancouver Sun

Diversity, Bias, and Workflow

Last Friday, the website of the Vancouver Sun newspaper posted an op-ed article titled Can Social Trust and Diversity Co-Exist? The opinion piece, submitted by Mount Royal University instructor Mark Hecht, argued that “a not insignificant proportion of Muslim immigrants have no intention of assimilating into any western society” and concluded that “the minimum requirement is that we say goodbye to diversity, tolerance and inclusion if we wish to be a society that can rebuild the trust we used to have in one another, and start accepting a new norm for immigration policy”.

As you might imagine, the article caused a firestorm of criticism, and it was pulled from the newspaper’s website – although it still appeared in the Sun’s Saturday print edition, which had already gone to press. Many commentators were asking why anyone at the Sun would have approved this article for publication, with its shoddy argumentation, lack of solid evidence, and anti-immigrant and anti-Muslim bias. (The article is still available on several other Internet sites; I don’t want to give it any more attention by linking to it, but you can find those sites by Googling the article title.)

The Sun’s editor, Harold Munro, posted an apology to readers that included a commitment to a “[review of] our local workflow and editorial processes to ensure greater oversight and accountability”. Since then, he met with Sun staff in person and promised further changes, although it appears there’s still a great deal of internal dissent and dissatisfaction around the matter.

As a former Sun employee, I was deeply upset that this article made it into print and online. I was also very impressed that many current Sun staff members publicly expressed their opposition to the article. But when I read Munro’s apology, I suspected that the “workflow” issue relates to the ongoing extensive staff cutbacks throughout Postmedia, the company that owns the Sun. It may be difficult for Sun editors to identify potentially problematic content if they’re overworked and on deadline, and have a space on a page that needs to be filled right away.

But then I wondered: how difficult is it to tell that Hecht’s article is problematic? So I sat down with (more…)

Vancouver Sun Story Has Similarities to Other Online Sources

I wasn’t planning to have “Bash the Vancouver Sun Week” here at All About Work, but it seems like many questionable things are slipping through unnoticed at the beleagured daily Vancouver newspaper.

The July 19 edition of the Sun includes an announcement of a Sun-sponsored “architecture tour” to New Orleans. Accompanying this announcement (on page C9 of the print edition) is a sidebar story with the headline “A guide to the storied architecture of New Orleans“.  No writer’s byline is attached to this guide. And no sources are credited for the information in it, either in the print or online versions.

If you Google “New Orleans architecture”, the second link that comes up (more…)

Good Content, Bad Design: Not What A Struggling Newspaper Needs

When I last wrote about recent events at my former place of employment, the Vancouver Sun newspaper, I commented on the leak of a doom-laden memo from newly appointed publisher Gordon Fisher, warning of financial crisis, threatening staff layoffs, and telling employees to be “part of the solution”. Since then, 62 Sun employees have taken a voluntary staff buyout and left the paper, while Postmedia (the Sun‘s corporate owner) reported a financial loss of $112 million in its most recent three months of operation.

On July 3, Fisher issued another memo, this time to the print subscribers of the Sun and the Province, the other Vancouver daily newspaper owned by Postmedia. In full-page ads published in both papers, Fisher announced that on August 1 print subscription rates would be “adjusted” – as in, increased – and promised “platform-specific content”. He wasn’t too clear on what exactly this would look like, or how this “content” would be produced with a significantly reduced workforce. But I’m really hoping that one part of last Saturday’s print version of the Sun is not representative of what the Sun’s print readers will get in the future – especially if they have to pay more for it. (more…)

Vancouver Newspapers in Crisis: Not Only the Industry’s Fault

This week, a shock went through the Canadian media world with the leak of an internal memo predicting a very dark future for Vancouver’s two daily newspapers, the Vancouver Sun and the Province. The memo, entitled “Next Steps”, was written by Gordon Fisher, the newly installed president and publisher of Pacific Newspaper Group (PNG) – the division of Postmedia which publishes the two papers. The memo called the business “unsustainable” because of declining revenues, announced yet another voluntary buyout program for employees, and warned that the new “audience-first, four-platform organization” would “continu[e] to aggressively cut costs”.

Full disclosure: I am a former employee of both the Sun and the Province (more…)