Hello dear readers, over the life of this blog, I’ve sometimes taken aim at certain popular management practices. Here’s a roundup of some of my favorites: Using the empty rhetoric of change to justify or impose change (2015) (link here) — “With apologies to Bob Dylan, the times are always a-changin’. But if you buy into […]
There’s more than enough chaos going on in the world right now. But amidst the coronavirus crisis, a couple of trends in the world of work are becoming more important.
We have been told for years that (more…)
Ridesharing officially came to British Columbia in January, when the provincial Passenger Transportation Board approved operating licenses for Lyft and Uber. Vancouver is one of the last major cities in North America to get ridesharing, partly because of opposition from the local taxi industry and partly because of the lengthy process to amend the complex provincial legislation regulating rides for hire.
At the moment, ridesharing is limited to the Lower Mainland area (which includes Vancouver), and ridesharing drivers are more strictly regulated than they are in other regions. Uber and Lyft drivers in BC are required to have the same type of driver’s license as a taxi driver, and also have to pay a per-vehicle licensing fee in every municipality they do business in. Those costs will make it difficult for Uber and Lyft to get the types of drivers they do in other cities, who (in Uber’s words) are part-timers “fitting their driving around what matters most” and usually aren’t commercially-licensed drivers.
Several challenges to Uber and Lyft’s operations are already under way. BC taxi companies have filed a lawsuit against Uber and Lyft being granted permission to operate, arguing that the ridesharing firms have an unfair advantage because their licensing requirements are different from taxis. The mayor of Surrey has refused to allow Uber and Lyft to operate in that city. And riders with disabilities are upset that they may not be able to use Uber or Lyft because neither company requires its drivers to have accessible vehicles.
However, one of the most interesting challenges to Uber and Lyft’s arrival actually happened before either company was given permission to start operating. That challenge came from the United Food and Commercial Workers (UFCW) union, which has already (more…)
I started the new year by interviewing author Lindsay Goldwert about her fascinating new book, Bow Down: Lessons from Dominatrixes on How to Get What You Want. You can read the interview here.
As 2019 rolls toward its last few weeks, All About Work will be taking its annual end-of-year break. The most popular posts on the blog this year were:
- Population Ecology Theory in Real Life: How The Globe and Mail Misunderstood its Environment
- Bob White and “Final Offer”
- Malcolm Gladwell’s “10,000 Hour Rule” Doesn’t Add Up
- Why Academic Freedom is Important to Everyone (Not Just Academics)
- The Joy of Figures
Have a restful holiday, and see you in 2020!
Business is the most popular major at most universities and colleges around the world. In Canada, business-related programs enrol almost 20% of all post-secondary students. But business has always struggled to define itself as an academic discipline. Business schools started in the first part of the 20th century because of the need for managers in an industrial economy. It was assumed that scientific research could identify the qualities of a good manager, and that people could be trained to develop those qualities themselves.
Historians of management education have since pointed out that those assumptions were wrong. For one thing, the ideal manager in the early 20th century used a hierarchical “command and control” managerial style. But that type of management doesn’t work well in every situation or in every organization. Collaborative and supportive forms of management can also be very effective, but most management training still assumes that managers have formal authority over the workers, and that managers should use that authority to control how the workplace operates.
There are some managerial skills that can be taught, such as understanding financial statements. But one of the most important skills of a good manager is being able to understand a situation and to respond appropriately – and that is mostly learned through experience. Even after nearly a century of research into management and organizations, we really can’t identify the “best” way to manage, or how to effectively teach that. And that’s a big problem for a very prominent and powerful academic discipline.
Two newly published essays have bravely spoken out in very blunt terms about the sad state of management education, along with suggesting some ways to start fixing it. Both of these essays (more…)
In my most recent post, I summarized the recent “professional climate” report by the American Economics Association (AEA). This report surveyed the association’s members about sexism, racism, and other actions that were reflecting badly on economics on a profession and on the AEA itself.
There were many fascinating outcomes in the report, as detailed in the earlier post. But there’s one more set of results that I also want to mention. The report’s authors were curious as to how the “professional climate” they uncovered compared to the “climate” in other academic associations. So they identified similar surveys that had recently been conducted by similar organizations, and compared the results of those surveys to theirs.
The comparisons are presented in the report with the warning that the survey questions were not identical in every survey, that some of the guidelines for the surveys were different (e.g. the length of thetime period that the respondents were asked to report on), and that the characteristics of the respondents (such as gender and age distribution) were not consistent across the surveys.
However, even at a broad general level, the comparisons are very interesting. Here’s a quick summary, (more…)
Esther Duflo has been chosen as one of the three winners of the 2019 Nobel Prize in economics. Duflo, a professor at the Massachusetts Institute of Technology (MIT), was recognized for her research that explores how conditions of poverty can be most effectively addressed using economic principles. For example, a research paper she co-authored looks at whether giving high school scholarships, in a developing country that charges tuition fees for high school education, can affect students’ future educational opportunities and employment income.
In the words of the Nobel award committee, Duflo’s research is exceptional because of its “experimental approach to alleviating global poverty”. Duflo is the youngest winner to ever received the award, and is also only the second female winner.
The gender imbalance between male and female Nobel economics laureates is not surprising, since only 14% of university economics professors are women. But, ironically, Duflo’s win occurred just a few weeks after the release of a troubling report by the American Economic Association (AEA), the largest international association of economists. The report described a problematic “professional climate” in economics.
Several recent events, including a professor being elected to the AEA executive despite being accused of harassing employees and students, caused the AEA, and the economics profession in general, to be (more…)
A lot of people don’t realize that unions that represent workers in interactions with employers are also employers themselves. The union’s leaders are members of the union and are elected by the other members – but most unions, especially larger national or international unions and labour federations, also have administrative, executive, and staff employees. These employees keep the union running day to day, and might have special expertise, like researching or negotiating, that the union can use during its organizing campaigns or collective bargaining.
What a lot of people also don’t realize is that employees of unions are often unionized themselves. The employees don’t belong to the same union that they work for – that would be a conflict of interest. So they are members of a different union, usually one that includes workers in similar occupations. As an example, the employees of the union I belong to, at a provincially-funded university, are members of a local of the Canadian Union of Public Employees, a national union that represents many public sector workers.
A union’s employees being unionized also means that, like any other group of unionized workers, they negotiate with their employer for a collective agreement. And that is where things can get kind of tricky. (more…)