business

Business Professors and Activism: An Interview with Scott Behson

Being neutral in academic work is something that I think many academics struggle with. I came to academia from journalism, so my experiences in journalism might have given me a heightened sensitivity of the importance of neutrality in writing and research. But research can never be entirely neutral or unbiased – if only for the simple reason that we tend to focus on topics that we personally find interesting or important.

However, I’ve noticed that business professors generally seem to interpret being neutral as staying away from any kind of activism – unless it’s something “safe” like joining the local chamber of commerce. I have to admit that when I first started spending time with professors from other academic disciplines, I was slightly shocked that some of them did things like testify at legislative hearings in support of or against proposed legislation, or serving as board members for advocacy groups. I thought, isn’t showing your opinion that strongly going to affect your credibility? But I gradually realized that academics can, and should, use their expertise to benefit society – especially if they can help those in society that struggle to be heard or to be treated fairly.

My frustration about the relative lack of advocacy in my own academic discipline made me especially excited to discover Scott Behson’s work. Scott is an activist who works to promote more family-friendly workplace practices, especially those that affect fathers – and he is also a professor of management in the Silberman College of Business at Fairleigh Dickinson University in New Jersey. Scott is the author of the book The Working Dad’s Survival Guide: How to Succeed at Work and at Home, which is an Amazon #1 best-seller in its categories, and which he describes as “the first book of its kind to provide advice and encouragement for working fathers, helping them to achieve success in their careers while also being the involved, loving dads they always wanted to be.” Scott is also a very active blogger, and has written for the Harvard Business Review Online, the Huffington Post, TIME, and The Wall Street Journal. He frequently appears in media, including MSNBC, NPR and Fox News; has worked with Fortune 500 companies as a consultant; and has been a keynote speaker at major events. Scott kindly agreed to let me interview him via email about his experiences as a business professor and an activist, and how he balances those two roles. (more…)

Newspapers, Endorsements, and Legitimacy

When a newspaper endorses a political party or a candidate during an election, the public assessment of the endorsement tends to turn on two factors: the reasoning leading to the endorsement, and the perceived legitimacy of the newspaper itself. But, as in any kind of legitimacy judgement of an organization, the perception of a newspaper’s legitimacy isn’t based on a single event or piece of information. It’s based on multiple factors, including the perceiver’s beliefs about whether the organization’s actions “are desirable, proper, [or] appropriate within some socially constructed system of norms, values, beliefs, and definitions”. And that is where the Postmedia newspapers in Canada went so spectacularly wrong with their endorsement of the incumbent Conservative Party in the upcoming federal election. (more…)

Songwriters on Success

As much as I love music, the process of songwriting has always been a complete and utter mystery to me. I understand how to put words together, I understand how melodies and chords work, but combining all of those into something listenable is a skill I just don’t have. And I think that’s why I’m so interested in interviews with songwriters talking about their work.

I recently finished reading Jake Brown’s book Nashville Songwriter: The Inside Stories Behind Country Music’s Greatest Hits. I have to admit that I mostly stopped listening to country music around 2005 or so. I just got tired of artists that were pushed because of their looks rather than the quality of their music. And I was fed up with too many formulaic songs about trucks, beer and girls (or guys), and “country” songs that were substandard pop songs dressed up with a fiddle or lap steel guitar. So my choices for “country music’s greatest hits” would probably be quite different from Brown’s; here’s one that would definitely be on my list.

Because I don’t pay a lot of attention to country music any more, I don’t know all of the songs and artists that are mentioned in Brown’s interviews with 20 different songwriters. But nevertheless, the book was a fascinating read – and I found it particularly interesting that (more…)

“Why I F***ing Hate Unicorns and the Culture They Breed”

Short cuts are one path to success, but they’re a very perilous path. And when a short-cut mentality starts to dominate an industry like tech startups, it not only threatens the stability of the entire industry – it also downplays the reality of the day-to-day gruntwork that builds a sustainable, solid product. In the words of venture capitalist Mark Suster,

I blame unicorns. Not the successful companies themselves but the entire bullshit culture of swash-buckling startups who define themselves by hitting some magical $1 billion valuation number and the financiers who back them irrespective of metrics that justify it. Unicorn has become part of our lexicon in a sickening way and will no doubt become part of the history we tell about how things got so out of control again….

Victory on the field is more often a result of three yards and a cloud of dust. I like that. So, too, startups. It’s not about being on stage at a Demo Day or featured in an article in TechCrunch or closing a $20 million round. It’s about continually shipping code. It’s about putting out menacing bugs. It’s about a 6:15am flight to a customer in Detroit in Winter for a $200k deal to hit your budget for the quarter….

It’s really about love. And sacrifice. And hard work. And putting in the daily things that it takes to achieve great things. And how in the daily routine of being yourself, committing to goals and just living life, you realize that goals were easier to obtain than you had imagined.

Suster expresses his frustration in this brilliant blog post. Please read the whole thing – it’s worth your time.

(H/t Allison Manley)

The Dark Side of Workplace Wellness

The Report on Business section of the Globe and Mail newspaper recently ran an interview with the authors of a provocative new book, The Wellness Syndrome. The authors, Carl Cederstrom and Andre Spicer,  argue that the ideal of “wellness” has become distorted into a “dangerous ideology”. Promoting “wellness” as a virtue, they suggest, implicitly promotes discrimination against those who have difficulty being “well”, such as people with chronic weight or health issues. And framing “wellness” as an individual issue deflects attention from larger societal conditions, such as poverty, that have much more impact on an individual’s health than their individual choices. (For example, it’s hard to get regular outdoor exercise if you live in an unsafe neighbourhood, or to eat well if the stores in your area don’t stock healthy, affordable food.)

The authors’ perspectives make a lot of sense. And, I would argue, their take on the misuse of “wellness” is also applicable to many “workplace wellness” initiatives.  There are good employers with sincere intentions who run “workplace wellness” programs because they genuinely care about their employees’ well-being. But there are other, less admirable aspects to some of these programs. (more…)

A Tribute to Bill Watterson’s Perspective on Success

The work of cartoonist Bill Watterson is widely loved and respected, but Watterson has had a most unconventional career path. His comic strip Calvin and Hobbes was one of the most successful cartoons of the late 1980s and early 1990s – but Watterson resisted all attempts to commercialize the strip and its characters. No animated movie, no TV series, no stuffed toys or other merchandise. And when Watterson felt the comic strip had “said all it had to say”, he graciously ended it. Other than a few unexpected projects and guest appearances since then – like in 2014,  when Watterson anonymously took over a week of Stephan Pastis’ comic strip Pearls Before Swine – Watterson has worked on whatever he wants to, whenever he feels like it, and stayed out of the public eye.

One of my friends showed me this comic by artist Gavin Aung Than, who runs a website called Zen Pencils. Than was frustrated with working in corporate graphic design, and quit his job to create a career in what he found personally rewarding: choosing inspirational quotes and drawing cartoons to illustrate them. Zen Pencil is a wonderful site; the quotes are carefully selected, and Than’s artwork is astounding – especially when he is illustrating the words of another artist (Calvin and Hobbes fans will recognize the visual reference in the last panel of this comic). Than’s commentary on his Watterson comic explains very eloquently why Watterson’s work is so highly regarded by other cartoonists, and why Than personally was inspired in his work by Watterson’s unconventional choices. Here’s Watterson’s words and Than’s images, in a beautiful and profound commentary on what “success” really looks like. (more…)

Bridging the Gap between Academic Research and Business

The Report on Business section of Canada’s national Globe and Mail newspaper invited me to write a commentary on how business people and management researchers could learn from each other. It has been a very long time since I wrote an article to a specified length and on a deadline, but it was good to use those skills again – even if at times it felt like running a marathon after doing years of five-kilometer races. Here is the finished product as it appeared in today’s paper.

Blogging, Academia, and Diversity

When Jennifer Berdahl was appointed to a faculty position in the University of British Columbia (UBC) Sauder School of Business, a UBC press release quoted her as saying that she intended to “create change by having a dialogue directly with people in organizations”. But during this past week, a dialogue between Berdahl and UBC has turned into a situation that has gotten a lot of attention.

I want to look at this situation not only because of how badly UBC is handling it, but also because it illustrates how addressing an organization’s diversity issues in an meaningful way requires much more than just public statements.

Here is the background to the situation. (more…)

Business and Creativity: Cautionary Tales

When I worked as a music writer, one of the most fascinating things about the job was getting to see the business side of the music industry. While I met many people who genuinely believed in their company’s artists and did all they could to support them, I also regularly saw musicians and creative people get exploited. Even as a lifelong music fan, the scope and extent of this exploitation was a shock to me. Many artists’ contracts were astoundingly one-sided – and not in the artist’s favour –  and it was very easy for artists to quickly get into financial trouble, even if they were successful and smart.

Those experiences left a lasting impression on me. During the contract negotiations for the first edition of my textbook, I asked questions that my publisher’s representative later told me he had never had an author ask before. I had to explain to him that after seeing things like all the “recoupable expenses” that record companies routinely deducted from artists’ earnings, I wanted to be absolutely sure of what kind of contract I was getting into. And I also wanted to have at least some chance to make money from my work.

I don’t hold any illusions that things have gotten any better for artists in the years since I wrote about music. Taylor Swift recently got a lot of attention for boycotting Apple’s new music streaming service when she found out it wasn’t going to pay artists during its first three months of operation. Good for her for speaking up  – but there’s many, many other creative people who get ripped off and who don’t have the public profile or commercial power to demand fair treatment. Here’s two examples I recently encountered. (more…)

Why I support pretty much any strike by pretty much anyone, anywhere, about anything

In response to the one-day strike by Transport for London workers this week, Nathaniel Tapley provides this eloquent and passionate explanation of why it’s important for everyone to support workers on strike. “Every assault on pay, or conditions, for anyone in any industry narrows the options for us all. “

Nathaniel Tapley's avatarNathaniel Tapley

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If you live in or around London, or work there, or know anyone who does, your social media will have been drenched in anger at the Tube strike this morning, along with the occasional voice popping up with: “I was saying Boo-urns.”

Anyway, many people’s first instinct is to blame the strikers (even if they couched in terms of support for nurses / teachers / anyone except tube drivers), so I thought I’d explain why mine isn’t.

To begin, I must declare an interest: I intend to use the Night Tube. I’d rather the person in control of the metal drunk-ferry burrowing its way through subterranean London at peak suicide time felt well-rested and recompensed and able to concentrate on getting me home without being dead.

They’re actually fighting for your pay and conditions

Wait, what? No they’re not? I don’t earn that much.

In a country where more…

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