business

The Dark Side of Workplace Wellness

The Report on Business section of the Globe and Mail newspaper recently ran an interview with the authors of a provocative new book, The Wellness Syndrome. The authors, Carl Cederstrom and Andre Spicer,  argue that the ideal of “wellness” has become distorted into a “dangerous ideology”. Promoting “wellness” as a virtue, they suggest, implicitly promotes discrimination against those who have difficulty being “well”, such as people with chronic weight or health issues. And framing “wellness” as an individual issue deflects attention from larger societal conditions, such as poverty, that have much more impact on an individual’s health than their individual choices. (For example, it’s hard to get regular outdoor exercise if you live in an unsafe neighbourhood, or to eat well if the stores in your area don’t stock healthy, affordable food.)

The authors’ perspectives make a lot of sense. And, I would argue, their take on the misuse of “wellness” is also applicable to many “workplace wellness” initiatives.  There are good employers with sincere intentions who run “workplace wellness” programs because they genuinely care about their employees’ well-being. But there are other, less admirable aspects to some of these programs. (more…)

A Tribute to Bill Watterson’s Perspective on Success

The work of cartoonist Bill Watterson is widely loved and respected, but Watterson has had a most unconventional career path. His comic strip Calvin and Hobbes was one of the most successful cartoons of the late 1980s and early 1990s – but Watterson resisted all attempts to commercialize the strip and its characters. No animated movie, no TV series, no stuffed toys or other merchandise. And when Watterson felt the comic strip had “said all it had to say”, he graciously ended it. Other than a few unexpected projects and guest appearances since then – like in 2014,  when Watterson anonymously took over a week of Stephan Pastis’ comic strip Pearls Before Swine – Watterson has worked on whatever he wants to, whenever he feels like it, and stayed out of the public eye.

One of my friends showed me this comic by artist Gavin Aung Than, who runs a website called Zen Pencils. Than was frustrated with working in corporate graphic design, and quit his job to create a career in what he found personally rewarding: choosing inspirational quotes and drawing cartoons to illustrate them. Zen Pencil is a wonderful site; the quotes are carefully selected, and Than’s artwork is astounding – especially when he is illustrating the words of another artist (Calvin and Hobbes fans will recognize the visual reference in the last panel of this comic). Than’s commentary on his Watterson comic explains very eloquently why Watterson’s work is so highly regarded by other cartoonists, and why Than personally was inspired in his work by Watterson’s unconventional choices. Here’s Watterson’s words and Than’s images, in a beautiful and profound commentary on what “success” really looks like. (more…)

Bridging the Gap between Academic Research and Business

The Report on Business section of Canada’s national Globe and Mail newspaper invited me to write a commentary on how business people and management researchers could learn from each other. It has been a very long time since I wrote an article to a specified length and on a deadline, but it was good to use those skills again – even if at times it felt like running a marathon after doing years of five-kilometer races. Here is the finished product as it appeared in today’s paper.

Blogging, Academia, and Diversity

When Jennifer Berdahl was appointed to a faculty position in the University of British Columbia (UBC) Sauder School of Business, a UBC press release quoted her as saying that she intended to “create change by having a dialogue directly with people in organizations”. But during this past week, a dialogue between Berdahl and UBC has turned into a situation that has gotten a lot of attention.

I want to look at this situation not only because of how badly UBC is handling it, but also because it illustrates how addressing an organization’s diversity issues in an meaningful way requires much more than just public statements.

Here is the background to the situation. (more…)

Business and Creativity: Cautionary Tales

When I worked as a music writer, one of the most fascinating things about the job was getting to see the business side of the music industry. While I met many people who genuinely believed in their company’s artists and did all they could to support them, I also regularly saw musicians and creative people get exploited. Even as a lifelong music fan, the scope and extent of this exploitation was a shock to me. Many artists’ contracts were astoundingly one-sided – and not in the artist’s favour –  and it was very easy for artists to quickly get into financial trouble, even if they were successful and smart.

Those experiences left a lasting impression on me. During the contract negotiations for the first edition of my textbook, I asked questions that my publisher’s representative later told me he had never had an author ask before. I had to explain to him that after seeing things like all the “recoupable expenses” that record companies routinely deducted from artists’ earnings, I wanted to be absolutely sure of what kind of contract I was getting into. And I also wanted to have at least some chance to make money from my work.

I don’t hold any illusions that things have gotten any better for artists in the years since I wrote about music. Taylor Swift recently got a lot of attention for boycotting Apple’s new music streaming service when she found out it wasn’t going to pay artists during its first three months of operation. Good for her for speaking up  – but there’s many, many other creative people who get ripped off and who don’t have the public profile or commercial power to demand fair treatment. Here’s two examples I recently encountered. (more…)

Why I support pretty much any strike by pretty much anyone, anywhere, about anything

In response to the one-day strike by Transport for London workers this week, Nathaniel Tapley provides this eloquent and passionate explanation of why it’s important for everyone to support workers on strike. “Every assault on pay, or conditions, for anyone in any industry narrows the options for us all. “

Nathaniel Tapley's avatarNathaniel Tapley

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If you live in or around London, or work there, or know anyone who does, your social media will have been drenched in anger at the Tube strike this morning, along with the occasional voice popping up with: “I was saying Boo-urns.”

Anyway, many people’s first instinct is to blame the strikers (even if they couched in terms of support for nurses / teachers / anyone except tube drivers), so I thought I’d explain why mine isn’t.

To begin, I must declare an interest: I intend to use the Night Tube. I’d rather the person in control of the metal drunk-ferry burrowing its way through subterranean London at peak suicide time felt well-rested and recompensed and able to concentrate on getting me home without being dead.

They’re actually fighting for your pay and conditions

Wait, what? No they’re not? I don’t earn that much.

In a country where more…

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Bill C-377: A Sad Day for Democracy

Canada Day, July 1, is a day for Canadians to show their pride in their country. I love my country deeply. I am very grateful to have been born here, and I chose to live here. But this Canada Day is less than a joyous occasion for me – because on June 30, a law was enacted whose content and history is an embarrassment to democracy in this country.

I’ve written a couple of previous posts about Bill C-377, which started out as a private member’s bill in Canada’s House of Commons in late 2011. The bill amends Canada’s Income Tax Act to require “labour organizations” to submit statements to the Canada Revenue Agency showing the details of every financial transaction they make with a value over $5,000, along with details of any salaries over $100,000 annually that they pay. They are also required to submit a statement estimating the amount of time they spend on “political activities, lobbying activities and other non-labour relations activities”.

This information would be made publicly available on the Canada Revenue Agency website. It’s important to note that the details of financial transactions could include the amount of the transaction and the details involving the union, and the details of the other party or parties participating in the transaction.

There are many articles on the Internet describing the selective interpretations of Parliamentary procedure that were used to push this bill through Canada’s House of Commons and Senate. It says a lot about the poor quality of this bill that procedural manipulations were necessary for it to receive the approvals needed to become law. However, what I want to focus on in this bill’s enactment is the shameful disrespect for expert opinion and the apparent dominance of party loyalty over responsible decision-making. (more…)

Beyond the B-School: Alternatives to the MBA for HR and IR Practitioners

The Master of Business Administration (MBA) is widely perceived as the graduate degree to acquire if you’re in business. But if you’re interested in human resource management or industrial relations (HR/IR), doing an MBA presents a particular set of challenges.

One problem is that MBA programs are expensive. At many universities, the pricing of these programs is based on the assumption that the student’s employer will subsidize the cost – which may not always be true. The cost of an MBA program is an issue for many potential students, but cost may be a particular challenge for HR/IR practitioners – especially those whose education might not be subsidized – because HR jobs tend to pay less than other business-related jobs.

Another problem is (more…)

Representing Business

Advocating for any kind of group is a difficult task, because of the responsibility of accurately representing the views of all the group members. In the case of advocating for businesses, the term “business” describes a type of organization or a legal entity. It doesn’t inherently represent a single political perspective, or a single point of view. So it’s troubling when “business advocacy” groups take sides on issues while apparently assuming that all business owners think the same way.

This week, the United Way of Halifax and the Canadian Centre for Policy Alternatives (CCPA) released a report estimating the amount of a “living wage” in the Halifax region. A “living wage” is not the legislated minimum wage; it’s a measure of (more…)

“Open for Business”

When I took an art history course about Modernism, one of the subjects that I most enjoyed learning about was the Modernist photographs of industry and urbanization in the 1920s and 1930s. The work of photographers such as Charles Sheeler, Paul Strand, and E. O. Hoppé showed the unexpected beauty and majesty of purely functional structures. And the work of photographers such as Lewis Hine showed the humanity of the workers whose contributions were often overlooked in celebrations of industrial and economic growth.

Open for Business, an exhibition that is currently touring the UK, contributes to this grand tradition of photography that explores industry and commerce. When I visited the UK in April, I was lucky enough to see this show – which I stumbled across entirely by chance, (more…)