work

“What Makes You Happy?”

My friend Kimbirli Macchiaverna has been a nurse for 20 years, and was a certified nursing assistant for a decade before that. Even though she works in an extremely challenging occupation – one with difficult demands and tasks that change every day – she has a great sense of humour and an unfailingly positive attitude toward life that I really admire.

A few weeks ago, Kimbirli wrote a Facebook post on the advice she gave to another nurse about “liking” her job even when it was tough. With Kimbirli’s permission, I’m reproducing her post here. Although her comments are in the context of nursing,  anyone in any kind of job can find something to think about in what she has to say. (more…)

Newspapers, Endorsements, and Legitimacy

When a newspaper endorses a political party or a candidate during an election, the public assessment of the endorsement tends to turn on two factors: the reasoning leading to the endorsement, and the perceived legitimacy of the newspaper itself. But, as in any kind of legitimacy judgement of an organization, the perception of a newspaper’s legitimacy isn’t based on a single event or piece of information. It’s based on multiple factors, including the perceiver’s beliefs about whether the organization’s actions “are desirable, proper, [or] appropriate within some socially constructed system of norms, values, beliefs, and definitions”. And that is where the Postmedia newspapers in Canada went so spectacularly wrong with their endorsement of the incumbent Conservative Party in the upcoming federal election. (more…)

Overflow and Too Much Research

 

Can there be such a thing as too much research? And if there is, is that a good thing or a bad thing?

Two recent studies suggest that a lot of research is essential to the development of reliable knowledge. Replicating the results of other research studies is an important type of research, because that helps us figure out whether the original studies truly discovered something new, or whether those results were a fluke. And research studies that are variations on other studies – studies that change something from the original study, like an ingredient, or part of the study’s methodology – help us understand whether the results of the original study might apply in other settings or situations. So more research is definitely better than less research.

But another recent study has some very interesting observations on the effect of too much research on the researchers themselves. (more…)

Songwriters on Success

As much as I love music, the process of songwriting has always been a complete and utter mystery to me. I understand how to put words together, I understand how melodies and chords work, but combining all of those into something listenable is a skill I just don’t have. And I think that’s why I’m so interested in interviews with songwriters talking about their work.

I recently finished reading Jake Brown’s book Nashville Songwriter: The Inside Stories Behind Country Music’s Greatest Hits. I have to admit that I mostly stopped listening to country music around 2005 or so. I just got tired of artists that were pushed because of their looks rather than the quality of their music. And I was fed up with too many formulaic songs about trucks, beer and girls (or guys), and “country” songs that were substandard pop songs dressed up with a fiddle or lap steel guitar. So my choices for “country music’s greatest hits” would probably be quite different from Brown’s; here’s one that would definitely be on my list.

Because I don’t pay a lot of attention to country music any more, I don’t know all of the songs and artists that are mentioned in Brown’s interviews with 20 different songwriters. But nevertheless, the book was a fascinating read – and I found it particularly interesting that (more…)

“Why I F***ing Hate Unicorns and the Culture They Breed”

Short cuts are one path to success, but they’re a very perilous path. And when a short-cut mentality starts to dominate an industry like tech startups, it not only threatens the stability of the entire industry – it also downplays the reality of the day-to-day gruntwork that builds a sustainable, solid product. In the words of venture capitalist Mark Suster,

I blame unicorns. Not the successful companies themselves but the entire bullshit culture of swash-buckling startups who define themselves by hitting some magical $1 billion valuation number and the financiers who back them irrespective of metrics that justify it. Unicorn has become part of our lexicon in a sickening way and will no doubt become part of the history we tell about how things got so out of control again….

Victory on the field is more often a result of three yards and a cloud of dust. I like that. So, too, startups. It’s not about being on stage at a Demo Day or featured in an article in TechCrunch or closing a $20 million round. It’s about continually shipping code. It’s about putting out menacing bugs. It’s about a 6:15am flight to a customer in Detroit in Winter for a $200k deal to hit your budget for the quarter….

It’s really about love. And sacrifice. And hard work. And putting in the daily things that it takes to achieve great things. And how in the daily routine of being yourself, committing to goals and just living life, you realize that goals were easier to obtain than you had imagined.

Suster expresses his frustration in this brilliant blog post. Please read the whole thing – it’s worth your time.

(H/t Allison Manley)

The Dark Side of Workplace Wellness

The Report on Business section of the Globe and Mail newspaper recently ran an interview with the authors of a provocative new book, The Wellness Syndrome. The authors, Carl Cederstrom and Andre Spicer,  argue that the ideal of “wellness” has become distorted into a “dangerous ideology”. Promoting “wellness” as a virtue, they suggest, implicitly promotes discrimination against those who have difficulty being “well”, such as people with chronic weight or health issues. And framing “wellness” as an individual issue deflects attention from larger societal conditions, such as poverty, that have much more impact on an individual’s health than their individual choices. (For example, it’s hard to get regular outdoor exercise if you live in an unsafe neighbourhood, or to eat well if the stores in your area don’t stock healthy, affordable food.)

The authors’ perspectives make a lot of sense. And, I would argue, their take on the misuse of “wellness” is also applicable to many “workplace wellness” initiatives.  There are good employers with sincere intentions who run “workplace wellness” programs because they genuinely care about their employees’ well-being. But there are other, less admirable aspects to some of these programs. (more…)

A Tribute to Bill Watterson’s Perspective on Success

The work of cartoonist Bill Watterson is widely loved and respected, but Watterson has had a most unconventional career path. His comic strip Calvin and Hobbes was one of the most successful cartoons of the late 1980s and early 1990s – but Watterson resisted all attempts to commercialize the strip and its characters. No animated movie, no TV series, no stuffed toys or other merchandise. And when Watterson felt the comic strip had “said all it had to say”, he graciously ended it. Other than a few unexpected projects and guest appearances since then – like in 2014,  when Watterson anonymously took over a week of Stephan Pastis’ comic strip Pearls Before Swine – Watterson has worked on whatever he wants to, whenever he feels like it, and stayed out of the public eye.

One of my friends showed me this comic by artist Gavin Aung Than, who runs a website called Zen Pencils. Than was frustrated with working in corporate graphic design, and quit his job to create a career in what he found personally rewarding: choosing inspirational quotes and drawing cartoons to illustrate them. Zen Pencil is a wonderful site; the quotes are carefully selected, and Than’s artwork is astounding – especially when he is illustrating the words of another artist (Calvin and Hobbes fans will recognize the visual reference in the last panel of this comic). Than’s commentary on his Watterson comic explains very eloquently why Watterson’s work is so highly regarded by other cartoonists, and why Than personally was inspired in his work by Watterson’s unconventional choices. Here’s Watterson’s words and Than’s images, in a beautiful and profound commentary on what “success” really looks like. (more…)

Bridging the Gap between Academic Research and Business

The Report on Business section of Canada’s national Globe and Mail newspaper invited me to write a commentary on how business people and management researchers could learn from each other. It has been a very long time since I wrote an article to a specified length and on a deadline, but it was good to use those skills again – even if at times it felt like running a marathon after doing years of five-kilometer races. Here is the finished product as it appeared in today’s paper.

Why Academic Freedom is Important to Everyone (Not Just Academics)

The ongoing conflicts at the University of British Columbia that I wrote about last week have caused a lot of discussion about the concept of “academic freedom”. Unfortunately, a fair amount of that discussion has criticized academic freedom as nothing more than an excuse for lazy academics to do irrelevant work, or as something that’s only important to ivory-tower inhabitants fighting over trivial issues.

Clearly I’m biased on the importance of academic freedom,  because it’s extremely relevant to my occupation. But the right to academic freedom in universities is something that is, and should be, important to everyone. Here’s why. (more…)

Blogging, Academia, and Diversity

When Jennifer Berdahl was appointed to a faculty position in the University of British Columbia (UBC) Sauder School of Business, a UBC press release quoted her as saying that she intended to “create change by having a dialogue directly with people in organizations”. But during this past week, a dialogue between Berdahl and UBC has turned into a situation that has gotten a lot of attention.

I want to look at this situation not only because of how badly UBC is handling it, but also because it illustrates how addressing an organization’s diversity issues in an meaningful way requires much more than just public statements.

Here is the background to the situation. (more…)